Our Carpet & Upholstery Cleaning Process

Every carpet cleaning appointment begins with a full inspection of the carpet. Our technicians assess:

Before cleaning begins, we talk you through our findings and explain any limitations. Some stains or wear marks may be permanent, and if a carpet is unsuitable for hot water extraction, we will explain this rather than proceed with an unsuitable treatment.

As part of our standard cleaning process, heavily used areas and visible stains are assessed and, where suitable, pre-treated before deep cleaning begins.

Traffic lanes, entrances and problem areas often hold significantly more dirt than the rest of the carpet, so these sections may require additional attention and specialist stain treatment products. By targeting these areas first, we achieve a more consistent and effective clean throughout the carpet.

Aqua-Dry uses professional hot water extraction for suitable carpet cleaning jobs. Sometimes called “steam cleaning”, this method applies a controlled amount of water and cleaning solution to loosen soil within the carpet pile. Powerful extraction equipment then removes the loosened dirt and much of the moisture, including:

This method provides a deep and effective clean while helping restore the freshness and appearance of the carpet.

Following cleaning, carpets are left damp rather than soaked. Drying times can vary depending on:

In most cases, good airflow and ventilation will help speed up the drying process. For added convenience, we also provide protective blue shoe covers if required, allowing you to walk on the carpet while it finishes drying.

Following cleaning, we may recommend applying a stain protection treatment to help protect the carpet fibres. Benefits can include:

This treatment can help extend the life and appearance of your carpets between professional cleans.

Before cleaning any upholstery, we assess its fabric, construction, condition and care instructions. We check for stains, wear and colourfastness where appropriate. Not every material is suitable for hot water extraction, so we explain any concerns before treatment begins.

This assessment helps us decide whether we can clean the upholstery safely using our equipment and what results are realistic.

Any visible staining or heavily used areas are individually treated before the main cleaning process begins. This helps break down stubborn marks and improves the overall cleaning result.

For suitable upholstery, we use professional hot water extraction equipment with products and treatment techniques chosen for the fabric and the type of soiling. This involves:

Our aim is to clean thoroughly without over-wetting the fabric. Where a material is unsuitable for this process, we will explain the limitations rather than promise a different cleaning method. For leather furniture, see our separate leather cleaning service.

Professional upholstery cleaning can help remove or reduce:

This helps improve both the appearance and freshness of your furniture.

Most upholstery dries within approximately 4 to 12 hours, depending on:

We always aim to leave upholstery as dry as possible to minimise disruption within your home.