All our services come with an ironclad 100% Satisfaction Guarantee. This makes our service risk-free for our customers. When we check in with you after the job, please mention any aspects of the job that you weren’t satisfied with and we will arrange a complimentary re-visit of the area. If you still aren’t pleased, you pay nothing. Not one cent! No Quibbles.
Before cleaning, the technician assesses the upholstery, including its fabric and condition, to check whether it is suitable for hot water extraction. They will explain any limitations before starting and use the appropriate process for the item.
A care label is one part of the assessment. Aqua-Dry will check the fabric and its condition before confirming whether hot water extraction is suitable. If it is not, the technician will explain the limitations and discuss what can be done.
Aqua-Dry cleans sofas, couches, chairs, armchairs, recliners and chaise longues. If you have another type of upholstered furniture, contact the team and they can advise you.
Drying times vary depending on the upholstery, the amount of moisture used and the conditions in the room. Good airflow can help. Your technician can give you guidance after assessing the item.
The price depends on the size and type of furniture, the fabric, its condition and any additional treatments required. Aqua-Dry provides a clear, no-obligation quotation before the appointment, so you know what the work will cost.
Some stains may not be fully removable, particularly if they have been present for a long time or have had previous treatment. The result depends on the substance, fabric and condition. The technician will assess the item and explain what may be achievable before cleaning.
Aqua-Dry is typically booked one to two weeks in advance, although occasional gaps may allow for shorter-notice appointments. The team gets particularly busy in November and December, so it is best to book early for a pre-Christmas appointment. If you would like stain protector applied to a new sofa, let the team know its delivery date and they will do their best to arrange a visit soon afterwards.
Aqua-Dry is a small family-run business. The work is carried out by the owner, Tom, his son Tim, Tony, who has been with the company for 25 years, and Dan, who has been with them for seven years. They do not subcontract the cleaning. Hannah or Tim in the office arranges the work.
All four options start with a Deep Clean, which includes a pre-spray treatment, hot water extraction and individual attention to stains.
Stain protector can help protect upholstery, but it cannot guarantee that every spill or stain will be prevented or removed.
