We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
In this policy, “we”, “us” and “our” refer to data controller name. For more information about us, see Section 13.
This document was created using a template from SEQ Legal (seqlegal.com).
How we use your personal data
In this Section 3 we have set out:
the general categories of personal data that we may process;
in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
the purposes for which we may process personal data; and
the legal bases of the processing.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your personal data that are provided in the course of the use of our services (“service data”). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process identify general category of data. The source of this data is you. This data may be processed for specify purposes. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Providing your personal data to others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Retaining and deleting personal data
This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email.
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
the payment of a fee (currently fixed at GBP 10); and
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
1 Cookies used by our service providers
1 Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
I booked these services twice over the last few weeks, mostly owing to the wonderful job Tony does. He is incredibly tidy and efficient in that he gets the job done very quickly. Given my fabrics are all ~5 yrs old now with two toddlers and a dog running around on them, he is very honest about what exactly he can 'clean up' and what he can't, which I really appreciated. Given the results achieved I believe the service offered is excellent value. The carpets, chairs and sofas all came up like brand new, and there was a gorgeous clean smell left throughout the house. The kids playroom had all sorts of cheap makeup and glitter stains - and afterwards the carpet was so spotless. I also had two cotton/linen blend cream chairs in the kitchen coated in stains from nutella to bolognaise - I was going to throw them out - Tony had a go at them and again they came up like brand new!! 5 stars: Great value for money, superb results and Tony has been early for both scheduled appointments :)
15:28 09 Sep 20
Excellent service including easy booking. Dan worked quickly without fuss and was happy to explain how long it would all take etc. Would definitely recommend
12:56 03 Sep 20
Based on my experience I have no hesitation in recommending this professional, family -run, local business. I've been a customer of Aqua Dry for a number of years now and have had consistently excellent results. Daisy, my Westhighland Terrier, has provided Aqua Dry with a number of challenges, stain-wise, over the years, but I'm happy to say Aqua Dry came out tops every time, prolonging the life of my carpets!!
Chris o connor
13:58 19 Aug 20
very happy - house full of kids and never had this done, sofa like new
06:55 17 Aug 20
Great and transparent communication. You know from the start what to expect. Great service, and friendly staff. On time and job done fast, well well with no hassle! We will use Aqua Dry again! Thank you!
11:04 14 Aug 20
I just had Tony over from Aqua Dry to help clean my (brand new) couch I had gotten water marks on. He was ABSOLUTELY BRILLIANT, so helpful, so knowledgable and explained to me how to avoid creating a similar problem in the future. I would one thousand percent recommend their services as they are super speedy, helpful and knowledgable.
Anne Marie Weldon
18:20 23 Jul 20
I was about to throw out an expensive runner & large rug but had used Aqua Dry before to clean sofas and decided to give them a call. Outstanding service, from start to finish (initial phone conversation, drop off & collection, their pricing & standard of work!) I will absolutely be continuing to do business with Aqua Dry (Turvey Business Park) in the future & would highly recommend them to anyone looking for upholstery cleaning /protecting! Anne Marie Weldon
11:11 23 Jul 20
I just had my stairs, landing, 3 bedrooms and rug cleaned by Aqua-dry, and I could not be more pleased with the results, top class and very professional, I will definitely be using their service again in the future.
14:09 19 May 20
I got office carpet cleaned with a local provider, it came up so poorly I was looking at replacing all the carpet. A guy from Aqua came out quoted (very reasonable) and said he expected they could bring it up a lot better. They were another level of professional. Carpet came up amazing. I looked at Aqua and called because of the reviews. I now know why and would highly recommend and will be using again in the fuure.
09:53 11 Mar 20
As always Tony did a fab job carpets looking like new
16:14 22 Feb 20
Arrived on time and finished on time. Lovely guys very friendly. Good job and very happy with overall service.
17:03 03 Dec 19
Great company to deal with. Third time using them today & each time they have been punctual, polite, efficient & done a great job. We needed this job done in a rush & Hannah worked some magic to accommodate me. Tom did an amazing job & really went over & above to give us 5 star service & value for money. Great job - thanks!
10:04 08 Nov 19
Superb service, excellent job. Would highly recommend . 10/10 😀
14:27 11 Jun 19
17:04 25 May 19
Just had carpets cleaned ........... punctual guy, very friendly, super helpful, did a terrific job, I'd highly recommend them.
19:00 14 May 19
17:01 20 Mar 19
We had Tony this morning at my dads house in Broadford, Dublin. I would just like to say that a fantastic job was done and Tony was very obliging in every aspect, he helped us reposition and move furniture in and out of rooms and made the whole process very simple and stress free. He really is a credit to the company. Regards. Jason.
10:01 06 Nov 18
Excellent result with AquaDry would highly recommend them. Tony is excellent fast efficient and leaves no area undone - carpets look like new Sofas look great...have re booked for the remaining rooms would definetly use this company again - ask for Tony!
14:14 16 Aug 18
Had team visit my family home to clean downstairs carpets. Met with superb professionalism and left with a fantastic result. Brought carpets back to life. Will be booking again. Thanks team.
12:39 30 May 18
We recently purchased a new sofa and wanted to protect it from any potential spills. I rang Aqua-Dry, the very helpful Hannah explained the process and cost structure and was able to book me in the next day. I would highly recommend the excellent professional services of Aqua-Dry. The coating is applied there were no strong smells and no disruption. They are helpful, efficient and very courteous. The company comes recommended by both Frank McGowan Furniture and Arnotts Department Store and us! Thank you Tom!
12:48 20 Apr 18
I had a bit of a crisis involving spilled paint on carpet. Aqua-Dry Carpet Cleaners came to my rescue! They were finishing a job nearby and were able to get to me within a half hour. They told me to keep the carpet wet while I waited for them to arrive. When they got here they got to work right away and they were able to get all the paint up! After they left they called and told me to watch out for any paint that may come up from the concrete and to call if I noticed anything and they will come back out. I'm really impressed at how quickly they responded to my call and how professional they were. The price was extremely affordable. I would use them again in a heartbeat and would recommend them to anyone needing their carpets cleaned.
08:59 14 Mar 18
I just had my carpets cleaned and I can't believe how amazing they came out. Aqua-Dry Carpet Cleaners were fast, courteous and professional. I would HIGHLY RECOMMEND this company. AND it was super affordable. I won't use anyone but Aqua-Dry Carpet Cleaners
12:11 26 Feb 18
I have used many different companies, primarily because I never found one worth to have back. The others weren't bad, they just didn't give me a reason to hire them again. Not the case here. Aqua-Dry Carpet Cleaners could not be more professional. Arrived on-time and did a fantastic job! My carpets were clean fresh and looked like new.
06:23 02 Feb 18
I was delighted with Aqua-Dry services. What a great work they did on my rug. I am thrilled to see the refreshed, totally clean and looking like new rug. Although it takes quite a long time to get your item back and it is not a cheap service, it totally worth waiting and paying.I would definitely recommend Aqua-Dry and will be using them again.
13:43 25 Dec 17
10:56 07 Dec 17
Excellent service. A courier walked in mud all over our office carpets. Tom & Team arrived and within an hour they them all looking like new. Old stains that we thought could never be removed have all disappeared. Absolutely recommend.
19:45 21 Nov 17
Tom and his team provided a great, pleasant and efficient service . Our carpets look like new, Thanks Tom,
18:57 10 Nov 17
I had my cream 3 piece & 2 piece suite plus my beige carpet cleaned by Tom. They were looking grubby & needed TLC. I am delighted with the results - they came up really really well & all the stains & marks are gone. I will definitely recommend Aqua Dry and will use them again.
Anne Marie Fallon
21:18 02 Nov 17
A complete professional service from start to finish. An incredible knowledge base and an extensive skill set, Tom compled the aray of rugs, and the additional bonus for the extremely large rug was, they were able to take it away to be cleaned and professionally dried, so no damp rug drying smell. In addition I had my stairs and landing cleaned, and from the moment the process started, you could see the difference, and the products used were extremely fresh and non toxic.I found Hannah in the office to be incrediblely professional and a pleasure to deal with on all correspondence.I would highly recommend Aqua Dry...Anne Marie (Clonskeagh-Dublin)
22:23 14 Jul 17
We should have done this years ago, that was what we said after getting the carpets cleaned by Aqua Dry. It was so painless, quick and great vale for money. We had put off the job, because we didn't want the disruption, Tom made it happen with so little fuss. JH.
15:27 10 Jul 17
Just had Tom and his son cleaning my carpets. What a terrific job they did, they told me I had moths in my sitting room eating merrily away at my carpet but were very reassuring that they could deal efficiently with the problem and advised me how to avoid it in the future.My carpets came up like new especially the stairs which is down for about 14 years.I would highly recommend Aqua-Dry and will certainly use them exclusively in the future. Thanks a million
10:53 05 Jul 17
Delighted with our rugs! We've just moved back into our house after three long months out for repairs and wanted to make the most of this opportunity by freshening everything up. Aqua-Dry took away all our rugs for cleaning and stored them for us until we got back and they were like new on return. We have a few Oriental rugs which need to be cleaned by hand and I don't trust these to just anyone. Thank you for a very professional service and for going that extra mile.
15:44 03 Jan 17
Highly professional and friendly service from my first phone call to the office to beautifully clean carpet.
cora mc closkey
12:59 10 Nov 16
After a bug passing through the house I needed the carpetes cleaned. Aqua dry were quick to respond. Tony did a super job on the bedroom carpets and a few spots along the way. He was prompt, efficient, friendly and a pleasure to have around. Will defiantly be calling on aqua dry again. Thanks guys.
10:12 08 Nov 16
Great job...the carpet looks like new and fantastic service by all the team at Aqua-Dry. Couldn't recommend them highly enough. Brenda Dooley, Castleknock
16:04 30 Aug 16
I honestly couldn't be happier with the service. Tom collected and returned the rug when he said he would and it came back looking so much better. We got it cleaned because our cat had peed on it a few times last year but I didn't realise how much everyday dust and dirt had built up in it over 10 years even though it's vacuumed every week. It came back looking noticeably brighter and the wool had its lovely lustre back. The pile was also fuller and softer. I hadn't appreciated how flattened down it had become. I'll definitely be recommending Aqua-Dry to anyone I know who needs their rug cleaned.
10:53 27 Aug 16
We were delighted with the results of our sofa cleaning. The service was very professional, tidy and with no disruption. We felt like we had new sofas again! Tom and his colleague were very pleasant.
13:45 03 Aug 16
Aqua Dry carried out a first class clean on our carpets,antique rugs and antique chairs upholstery.They were very careful undertaking the work within our home,and did so in an obliging and most pleasant manner.Overall,our experience of our dealings with Aqua Dry was 5*
14:39 02 Aug 16
Aqua dry were very efficient from beginning to end . Tony was great and Hannah on the phone very helpful . It was a very competitive quote compared to others I had got and discounted well for the fact the house was completely empty . The carpets looked fantastic ! Very happy all round !!!
11:45 19 Jul 16
Excellent job. Friendly and professional staff. Visit took place exactly when specified. Very quick. Good value. Definately would use this company again.
14:59 18 Jul 16
14:53 18 Jul 16
20:51 14 Jul 16
I'm happy to recommend the services of Aqua-Dry Carpet Cleaners. They are very reliable and offer a great customer service.
13:10 12 Jul 16
Excellent service & results from Tony in Aqua Dry. No hesitation in recommending them
22:32 10 Jul 16
I'm delighted with how my carpets turned out. Great service and the guy was very friendly. We'll be recommending you to friends and family and we'll definitely use you again.
13:27 02 Mar 16
We recently had a new addition to the family and decided to get our carpets cleaned so that the house would be nice and clean for the baby. The carpets at home are predominantly beige in colour and we didn't think that they were in particular need of a clean until we saw the results. We honestly could not believe the difference when we got home. They actually looked like brand new carpets, it was incredible!! The job that Aqua-Dry did was exceptional. The cleaner gentleman (Tony) was very polite, punctual, and based on the results, extremely competent at his job. I would not hesitate to recommend Aqua-Dry to anyone, in fact since we had our house done my parents have had theirs done too and were equally as impressed with the service provided.
20:08 02 Jul 14
I have used various carpet cleaning providers over the years but I can safely say that Aqua-Dry Carpet Cleaning have delivered a higher quality of service than any other provider. I will use them again when the time comes to have the carpets cleaned once again. Thanks, John.
19:07 02 Jul 14
Aqua-Dry Carpet cleaning have both the carpets and upholstery in my mother's house on a number of occasions. Not only have they always provided a friendly and efficient service, they have always delivered a remarkable cleaning service. I would recommend to all.