Okay, let's see. Why did I choose you? I tried contacting two other services that were slightly closer to home but they didn't answer their phones. A little luck involved there I guess but their loss, your gain! What did I like about your service? Well, first thing, is the no quibbles guarantee - if you're not happy with the end result there's no charge. Possibly open to a little abuse but reassuring for me to be honest. Next, you turned up promptly and got straight to work. If I make a timed arrangement I try to keep to it as close as is possible but it's shocking how many services seem to have no regard for this whatsoever. Finally, the end result was exactly what I'd hoped for. There were some serious stains trampled into my carpet and they were totally gone after the job was done! What could you do to improve your service? Well, you're a little on the expensive side, not by too much but you were more expensive than the two others I called but I can live with that given the results delivered. Any other comments? Overall, delighted with the service received so thank you very much.
Thank you for your excellent service. I was very happy to choose you as you had good reviews, and the fact that you use a dry cleaning method. I love the fact that it was so effortless and the service was excellent, from Tom who came to look at our office, to Hannah arranging a suitable date, to Tony collecting an access card and leaving it in reception as well as leaving us with beautiful clean carpets to arrive to on a Monday morning. Thank you, we will definitely recommend you and use you again.
Very happy with your service. Dan was very friendly and let me inspect his work on the landing before he carried on with the stairs. He arrived on time, was very neat and finished in a timely manner. I chose aqua dry because you had a good website and you were offering 10% off with Jan bookings. Charlotte was also very friendly on the phone at the time of booking.
2nd time having Tony out to us. He did a fantastic job, he did two carpets for us this time, they were in bad shape we were thinking of replacing them, but they look magnificent, I could hardly believe it, they look like new.
Tony did a fantastic job. It's like new. Thanks very much!
I chose you because you were the best value for money for the service provided. I liked that the service provided was excellent, very accommodating. Tony was helpful, friendly and professional. Everything was great, the only thing I can think of in terms of improvement is maybe providing an estimate duration of cleaning.
Will definitely use your services again.
All great thanks! arrived punctually and did a great job...what more can you ask for...I would definitely recommend your firm if anyone needs your service....thanks for everything!
Very happy, thank you for your good customer service
Tony did a fantastic job as usual. Hope you have a great xmas.
Once again I was really pleased with Tony's work and greatly appreciated that he fitted in my emergency job at such a busy time of the year. The carpet is looking like new again. Renewed thanks and every good wish for Christmas and the New Year. Ger