Okay, let's see. Why did I choose you? I tried contacting two other services that were slightly closer to home but they didn't answer their phones. A little luck involved there I guess but their loss, your gain! What did I like about your service? Well, first thing, is the no quibbles guarantee - if you're not happy with the end result there's no charge. Possibly open to a little abuse but reassuring for me to be honest. Next, you turned up promptly and got straight to work. If I make a timed arrangement I try to keep to it as close as is possible but it's shocking how many services seem to have no regard for this whatsoever. Finally, the end result was exactly what I'd hoped for. There were some serious stains trampled into my carpet and they were totally gone after the job was done! What could you do to improve your service? Well, you're a little on the expensive side, not by too much but you were more expensive than the two others I called but I can live with that given the results delivered. Any other comments? Overall, delighted with the service received so thank you very much.
We chose you because you were recommended to us by Finline Furniture. You were courteous, arrived on time, worked promptly and efficiently, did an amazing job and left no mess behind when finished. Can't think of anything here really in terms of improvement, as Mum had no complaints about anything 🙂 Thanks for doing the work, it has made a big difference to the room. We well certainly use you again if needed.
Very happy with your service. Dan was very friendly and let me inspect his work on the landing before he carried on with the stairs. He arrived on time, was very neat and finished in a timely manner. I chose aqua dry because you had a good website and you were offering 10% off with Jan bookings. Charlotte was also very friendly on the phone at the time of booking.
2nd time having Tony out to us. He did a fantastic job, he did two carpets for us this time, they were in bad shape we were thinking of replacing them, but they look magnificent, I could hardly believe it, they look like new.
It was excellent service all round. In particular the communications about my difficult rug were appreciated and ensured I was happy 🙂
Everything great Hannah. Dan was great. Very professional service. Will definitely use you again
Thanks so much, Tony has been and gone and done a fantastic job, the sofa is like new!
Sofa looks fantastic. Lovely guy to deal with.
Excellent service, very happy with it and Dan was very polite and did a very thorough job.
Tony did a fantastic job. It's like new. Thanks very much!