Aqua Dry Reviews

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Category: Customer service

5 Handy Tips for better Spring Cleaning

We've put together our top 5 Spring Cleaning Tips to help you get your spring cleaning started, AND finished!! The first one is SUPER easy

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The Main Reason Why Some Stains Don't Come Out

According to our operations manager Tony (who has over 30 years’ experience), the most common question asked on a job is “is it going to clean up?” (I.e. will the stains remove?) We have been cleaning carpets in Dublin for almost 40 years now and while we can never guarantee that a stain will remove, […]

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Carpet Cleaning Dublin Aqua-Dry Blog - Carpet shading

Soiling or Carpet Shading? I’m just back from a quote for Carpet Cleaning Dublin 9. The request that came into our office was to quote for carpet cleaning in a 3 bedroom house. We had applied a stain protector to these carpets approximately 2 years before. The whole house was carpeted in an 80/20 wool mix […]

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How Much Does it Cost to Have a Carpet Cleaned?

How Much Does it Cost to Have a Carpet Cleaned? The short answer is it depends on who you get! There are many different carpet cleaning companies out there who charge a range of prices. Having been in the business for over 37 years, we have found the old adage “You get what you pay […]

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Infection Control Training Certification & Top 3 Tips for Disinfecting

With the downtime over the past few months, we undertook up-to-date "Infection Control and Bio-Hazard Fogging" training for our technicians and office staff. (See below for technicians' certificates.) The course we did was very interesting and educated us on different types of disinfectant products, best practices, which PPE (personal protective equipment) to use, and helped […]

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Carpet Cleaning Reviews

We are delighted to have reached a new milestone of 400+ reviews on our website for carpet cleaning, upholstery cleaning and rug cleaning. Each and every review that we put on our website is genuinely from a customer we have carried out work for and we have received permission from each customer to use it. […]

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Aqua-Dry Back to Work - Health and Safety Protocols

We are delighted to be back to work again and to see other companies opening up and preparing their businesses to get back to work. We missed the satisfaction of bringing carpets and upholstery back to life and seeing our customers' delight! While we were unable to work, we got busy updating our health and […]

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Covid-19 Update

Novel Coronavirus Covid-19 Update - Based on queries about coronavirus and carpet cleaning we have been receiving over the past few days

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Coronavirus - Carpet Cleaning and Sanitisation

Novel Coronavirus Covid-19 Update - Based on queries about coronavirus and carpet cleaning we have been receiving over the past few days

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Remove urine stains from carpet - Helpful tips

Not all stains can be removed. Sadly, some do permanent damage to your carpets and upholstery. It is extremely important that you know what the proper cleaning instructions set by your carpet or rug manufacturer are. Some carpets/rugs are made of natural fibers such as wool and these tips should not be used in this […]

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5 Costly Misconceptions about Carpet Cleaning

Misconception #1: You should wait as long as possible before cleaning your carpet: No! Dirt acts as an abrasive – like sandpaper. Every time you step on you carpet, you grind dirt in to the carpet fibres. This cuts your carpet, just as if you had used a knife. A dirty carpet will not last […]

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“COMPLAINTS, WE DON’T GET ANY” – said no company ever!

How you deal with complaints is a measure of the company The last company that never had a complaint never actually got started. So of course we get the occasional complaint. Everyone does. How should complaints be viewed? It’s negative that you got a complaint but positive in that you can usually fix it. Sometimes […]

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Rug Cleaning Unusual Request

“CAN YOU CLEAN HALF A RUG???” You probably won’t believe this but we were asked this very question not long ago. Bemused, I asked the lady to explain why only half a rug. A little embarrassed she explained that she had just had her carpets cleaned and had asked the carpet cleaner to do her […]

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Domestic Carpet Cleaning Guarantee

We recently did a blog on why a guarantee on carpet cleaning should be extended to commercial work (although rarely is): aqua-dry.com/news/commercial-guarantee/. It got me wondering about the value of the 100% money back guarantee on domestic carpet cleaning, upholstery cleaning, and rug cleaning. Two recent examples in particular made me wonder. When a money-back […]

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How Valuable is My Rug?

The value of a rug is a question that comes up time and time again. Our experience is that the value of a rug can be looked at in two ways: Firstly there is the monetary value and then there is the sentimental value. Putting a monetary value on your rug is a job for […]

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Carpet Shading and Sisal Carpet

A recent experience Two issues that often come up in carpet cleaning are the issue of “carpet shading” also known as “pile reversal”, and cleaning sisal carpets (see images below). I had an interesting experience today when asked to clean some carpets in a lovely home in Rush, Co. Dublin. Although this lady is a […]

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How Often Should I Get My Carpets Cleaned?

There are many factors at play in deciding how often to get carpets cleaned. For many people, it is a reactive thing. They get their carpets cleaned when they begin to appear soiled (or are already quite soiled). Depending on the colour and pattern of your carpet and the lighting in the room, soil may […]

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If you’ve never been to Tullow, this might be a good reason to go

We Take Customer Service Seriously! Customer service is something we take a great deal of care with in our own carpet and upholstery cleaning business. When out and about I often get feedback about our own customer care, for example, I often hear things like “your girl in the office was very helpful” or “Hannah […]

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Commercial Carpet Cleaning Maintenance

Why a one size fits all approach rarely works for Commercial Carpet Cleaning If you are thinking of implementing a carpet cleaning maintenance plan, some thought needs to go into the needs and requirements of your commercial premises. A one-size-fits-all approach may be convenient for the carpet cleaning provider but may not represent best value […]

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Commercial Carpet Cleaning Case Study

After 12 Years and Two Million Patrons, How the NCH Carpet Looks so Good! In my last post I went through a few of the important elements of a good carpet cleaning maintenance programme. There are of course many other considerations such as the location of the premises, office, etc., the type of carpeting (tiles […]

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How do I know if I can trust a carpet cleaning company?

Why not ask for a reference from a carpet cleaning company? Most people’s concern when hiring people to work in their home or business is whether or not they can trust a  carpet cleaning company. Are they trustworthy, reliable and do they get good results? It can be expensive to find out the hard way […]

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Commercial Carpet Cleaning and The Value of Maintenance For High Traffic Venues

Keeping the same furniture and carpets for decades As you may know, we have been cleaning carpets and performing upholstery cleaning at the National Concert Hall for over ten years now. It’s always a pleasure for us to be in the National Concert Hall, whether for carpet cleaning or to enjoy some top class singing. […]

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Carpet and Upholstery Cleaning Tips

Aqua-Dry Tips for Dealing with stains on carpet and upholstery. What to do if you have a spill or stain? Firstly, don't panic and then follow these instructions.

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Professional Rug Cleaning - Please don't spin a yarn!

Professional Rug Cleaning Quote We visited a lady last week to look at a very large rug she needed to have cleaned. She was a very friendly lady who welcomed us into her home. As we were discussing the rug cleaning, I pointed out that two stains on her rug were almost certainly permanent. Her […]

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What to do when you spill something on your carpets

Very often the reason a professional carpet cleaning company is asked to come in is to remove stains which cannot be removed by the customer. It is thought that the carpet cleaning company will have somebody sufficiently well trained to deal with every type of stain. This is actually not true at all. The ability […]

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